Looking for:
Citrix workspace analytics |
Citrix workspace analytics
What's new. Known Issues. Data sources. Data governance. Manage Administrator Roles. User Experience Analytics. User Experience Score. User Experience Factors drilldown. Infrastructure Analytics. Connector Statistics. Session Details. Machine Statistics. Not Categorized Metrics. Self Service Features. Alert Policies. Custom Reports. Analytics offerings. Document History. Aviso legal. Este texto foi traduzido automaticamente.
Este artigo foi traduzido automaticamente. The User Experience Analytics gives actionable insights into the user and session performance parameters of your environment. On the Analytics overview page, click Manage under the Performance offering. Site selection is available if multiple Sites are present in the environment. Use the Time Filter to select the required duration, and select the required Delivery Groups.
The dashboard gives an overview of the user and session experience. You get,. The UX score is a comprehensive end user experience index calculated based on the performance factors that affect a user session. Metrics that are measured through the session life cycle from its launch attempt to its end, contribute to the calculation of the UX Score. Session Responsiveness represents the in-session responsiveness or session latency.
Session Availability represents the success rate of establishing a session connection when attempted by the user. Session Resiliency indicates how the Workspace app recovers from network failures when the user is connected over a sluggish network.
It measures the reconnection rate. For more information about the UX score calculation and threshold calibration for user classification, see the UX score article. Granularity of data collection is based on the selected time period. All data on the dashboard and the drilldown screens is obtained and refreshed from the database as per the data collection granularity. Click the refresh icon to update the data immediately.
The dashboard now shows the breakup of users and sessions in the virtual apps and desktops environment based on the session protocol and the connection status.
The dashboard provides performance metrics for only connected HDX sessions. Sessions that have been disconnected throughout during the selected period indicates that the user was not active for the entire selected period. Hence, Session and User Experience scores are not applicable for disconnected sessions. Based on the session protocols and connection status, the total sessions are also categorized similarly as follows:.
On the Users tab, select the time period for which you want to view the User Experience. The last 2 hours 2H time period is selected by default. Select the Site and Delivery Groups. If you select All Sites , metrics consolidated across all the Sites are displayed.
The total number of active users in one or more selected Sites and Delivery Groups for the selected time duration is displayed. Users distribution across each of the Excellent, Fair, and Poor categories based on their UX Scores is displayed in numbers and percentages. The User Experience score thresholds for classification of users are calculated using statistical methods. It shows an increment or decrement of the number of users in each category as compared to the previous time period.
For example, in the following scenario,. Of these, users had an excellent user experience in the last month. This count is 15 users more than the number of users who had an excellent user experience in the previous month. So, the previous month had users with an excellent user experience. This count is 2 users lesser those who had a fair experience in the previous month. Click the categorized user numbers to further drill down into the factors affecting those users.
For more information, see the Factor Drilldown article. The User classification based on Experience trend displays the distribution of users across the categories during the selected time period.
The length of a color on the bar indicates the number of users in an experience category. Hovering over the chart displays a tooltip containing the user classification for the specific data interval. Click the Excellent, Fair, or Poor region on the bars to see the drilldown displaying the classification of the specific set of users for the data interval represented by the bar. A user session is created when an app or a desktop is launched from the Workspace app.
The user interacts with the app or desktop through the user session. The experience the user has in each session adds up to the overall experience of the user in the Apps and Desktops environment. Total Sessions: Total number of user sessions over the chosen time period. A single user can establish multiple user sessions. The number includes all sessions launched or active during the chosen period.
Total Unique Users: Number of unique users who either launched a session or have an active session during the chosen period. Session Failures: Number of user sessions that failed to launch during this time period.
Clicking the failure count opens the Sessions based self-Service search. Hover over the graphs to view detailed information for a specific collection interval. The charts help identify the pattern in the failures versus the total number of sessions connected. The unique users trend helps analyze the license usage in the Site and selected Delivery Groups. Deviation from the baseline is also displayed, clicking the deviation displays the respective Baseline Insight.
For more information about Insights, see the Insights article. Failure Insights: Insights into the causes for session failure, drill down to specific users, sessions, or machines that the failures are associated with.
Also available is a set of recommended steps to mitigate the failures. For more information, see the Insights article. It is the amount of time it takes for user input to reach the server and the response to appear on the endpoint machine. It measures the in-session experience and quantifies the lag experienced while interacting with a virtual app or desktop. Active sessions: Active sessions are user sessions currently in operation and connected to Apps and Desktops.
Click the classification numbers to view the Sessions based self-Service search for the selected set of sessions. The thresholds for categorization are calculated for the current customer and are recalibrated dynamically. For more information, see the Dynamic thresholding documentation. Session classification is plotted for the selected Site and Delivery Groups across the selected time duration. The legend displays the current thresholds used to plot the chart and the last updated time for the thresholds.
The session classification trend based on Session Responsiveness helps identify sessions facing network issues. The period from when a user clicks an application or a desktop in the Citrix Workspace app to the instant the app or desktop is available for use is called the logon duration.
The logon duration includes the time taken for various processes in the complex launch sequence. Breaking down the Session Logon Duration data to individual phases helps troubleshoot and identify a specific phase causing a longer logon duration. Total logons: The total number of logons to virtual apps or desktops in the selected duration, Site, and Delivery Groups. Session classification: Sessions are categorized as Excellent, Fair, or Poor based on their Session Logon Duration measurements over the selected time period.
The thresholds for categorization are calculated specifically for the current customer and are recalibrated dynamically. Sessions might be Not Categorized for Logon Duration if the sub factors are not configured to be measured as described in Session Logon Duration sub factors. By default, the table data is sorted based on the Poor Sessions column. You can choose to sort it based on any of the other columns.
The first five Delivery Groups based on the sort criteria are displayed. Click See More Delivery Groups to see more data. This table helps identify the Delivery Groups with the maximum number of poor sessions.
Tech Brief: Analytics | Citrix Tech Zone
Citrix Secure Internet Access. Citrix Secure Private Access. Getting Started. Feature Videos. Reference Architectures.
Advanced Concepts. Citrix Service Providers. Citrix Virtual Apps and Desktops. Design Guidance. Citrix Workspace. By Solution. By Content Type. PoC Guides. Tech Briefs. Tech Insights. Design Decisions. Deployment Guides. Tech Papers. Design Guides. The Click-Down Podcast. Citrix Master Class Series. Document History. Aviso legal. Este texto foi traduzido automaticamente. Este artigo foi traduzido automaticamente.
Administrators need the visibility into their environment not only to protect it from malicious users, but also to improve the user experience proactively. Citrix Analytics pulls together the entire Citrix portfolio to provide visibility into the status and context of individual users. Unlike some of the other monitoring tools that Citrix provides, Citrix Analytics gives you proactive and prescriptive insights into your environment to resolve issues before they become a problem.
Citrix Analytics is driven through machine-learning to provide you with the necessary insights without information overload. Citrix Analytics generates actionable insights, enabling administrators to proactively handle user and application security threats, improve app performance, and support continuous operations. Citrix Analytics is available as a cloud service delivered through Citrix Cloud. Citrix Analytics can be broken up into three categories: Security, Performance, and Usage.
Citrix Analytics for Security allows you to monitor and identify inconsistent or suspicious activity within your environment. Usage Analytics gives you visibility to how users interact with various Citrix products. Citrix Analytics for Performance provides user-centric experience scores, application, and infrastructure performance scores through advanced analytics.
Citrix Analytics for Security collects data across Citrix and third-party products and generates actionable insights. It supports integration with the following:. Administrators can create policies to automate processes and apply actions based on risk indicators. Citrix Analytics for Security retains data for 13 months. If the administrator turns off data processing for a specific data source, the data that was already captured remains stored for 13 months.
More information on what specific logs per data source are collected here. Citrix Analytics for Security receives the information in the following manner. To get active directory data, Citrix Analytics communicates with the Cloud connectors.
To get started you must have a Citrix Cloud account. Once, you have access to Citrix Cloud you can request access to a Citrix Analytics for Security trial. Then have the options to enable data processing and beginning receiving information.
An in-depth guide on how to get started can be found here. The users dashboard allows you to get a holistic view of any users that are deemed risky within your organization. The users are categorized between high, medium, and low risk users. Administrators can change views from users with the highest scores, highest score change users, risk indicator users, or risk indicator change.
Also, it shows the risk categories—essentially giving you a comprehensive list of risk exposure and what requires immediate attention. More information on the user dashboard can be found here. With all of these dashboards, you can click and get more granular information. For example, if you click see more under the Risk Categories dashboard , you get a summary of risk indicator occurrences under each category.
Also, if under the risky users dashboard, you click a specific user—it will redirect you to the User risk timeline. This timeline allows you to gain deeper insights into what actions the user has done that are risky.
You will also see if any automated actions were taken against that specific user. By clicking each event, you can get additional information as to when an event happened and where the source of that event is.
Within the user risk dashboard, you can find user information such as AD information phone, email, title and information on what application, devices, and locations they are using.
More information on the risk timeline can be found here. The risk scores are values that indicate the aggregate level of risk a user poses. The risk indicators are user activities that look suspicious or can pose a security threat to your organization.
There are default risk indicators that are used by the system, but administrator can create custom risk indicators as well. Policies are defined so once a condition is met, the action is run. A policy contains one or more conditions, and a single action. There are default policies available—these policies have pre-defined conditions and have a corresponding action.
These default policies can be used as is or modified based on your requirements. The default policies are the following:. Data sources. Citrix Gateway data source. Citrix Virtual Apps and Desktops data source. Data governance. Technical security overview. System requirements. Manage administrator roles. Get started. Find your way around. Self-service search.
Webhooks for Alert Notifications. Citrix Analytics for Security. Citrix Analytics for Performance. Citrix Analytics - Usage. Troubleshoot Citrix Analytics for Security and Performance. Verify anonymous users as legitimate users. Troubleshoot event transmission issues from a data source. Configured Session Recording server fails to connect. Configuration issues with Citrix Analytics add-on for Splunk. Unable to connect StoreFront server with Citrix Analytics.
Glossary of terms. Document History. Aviso legal. Este texto foi traduzido automaticamente. Este artigo foi traduzido automaticamente. With an increase in the number of informational events that organizations generate, it becomes challenging for administrators to manage these events and convert them into actionable insights.
These insights influence decisions that can have a business impact. Citrix Analytics provides the solution to overcome this challenge by aggregating data across users, devices, networks, applications, and files and generating actionable insights. Administrators can proactively handle user and application security threats, improve app performance, and view the basic usage data of the Citrix products.
Citrix Analytics is a Cloud-based service that works across Citrix portfolio products and third-party products. The Analytics service receives data from these products or data sources and uses built-in Machine Learning ML algorithms to detect anomalous behavior of a user or any other entity.
It then monitors and troubleshoots user sessions, and views usage metrics for users and share links across an organization that uses Citrix products.
Collates and provides visibility into user and application behavior. You can track every aspect of the behavior, and by using advanced Machine Learning algorithms, you can distinguish between normal behavior and a malicious attacker. Thus, enabling you to proactively identify and manage internal and external threats.
To get started, you can request a trial or buy a subscription. Learn more : Citrix Analytics for Security. Provides visibility into the performance of Citrix Virtual Apps and Desktops sites across an organization. Performance is indicated by the User Experience Score which quantifies the factors that define the experience a user has while using a virtual app or desktop. Learn more : Citrix Analytics for Performance.
Comments
Post a Comment